Privacy Policy

Welcome to Nexus Digital. This Privacy Policy governs the manner in which Nexus Digital collects, maintains, processes, and protects information gathered from visitors and clients across our website (https://nexusdigital.net.in), communication channels, and design/development project workspaces.

By accessing our website, requesting a project proposal, submitting contact forms, or utilizing any of our digital services, you acknowledge that you have read and agreed to the practices described in this Privacy Policy.

We may collect information from you in several ways, including when you visit our website, fill out a contact form, request a quote, submit a project review, or communicate with us directly:

A. Information You Provide to Us Directly

• Contact Information: Full name, email address, phone number, and physical business address.
• Project Specifications: Brand assets, website requirements, business goals, design preferences, and wireframe feedback.
• Communication Records: Email correspondence, WhatsApp chat logs, phone records, and consultation notes.
• Client Testimonials: Reviews, ratings, feedback comments, and project screenshots submitted for our verified client showcase.

B. Information Collected Automatically

• Browser & Device Metadata: IP address, browser type, operating system, device identifiers, and language preferences.
• Interaction Analytics: Page response times, navigation paths, click events, referral URLs, and duration of visits.

Nexus Digital utilizes the collected data for legitimate and transparent business purposes, including:

• Service Delivery: Designing, hand-coding, deploying, and maintaining high-performance web applications and landing pages.
• Customer Support: Responding to client inquiries, providing technical assistance, and issuing project milestones updates within 24 hours.
• Project Scoping & Proposals: Generating accurate price estimates, timelines, and architectural roadmaps.
• Quality Assurance: Monitoring site performance, resolving technical bugs, and improving user experience.
• Client Reviews Showcase: Displaying verified client ratings and project outcomes (with client approval).
• Security & Abuse Prevention: Detecting spam submissions, DDoS attacks, and fraudulent activities.

We process your personal information based on the following recognized legal foundations:

• Contractual Necessity: Processing required to execute a web development contract, service proposal, or milestone agreement with you.
• Legitimate Interests: Fulfilling standard business operations, protecting web server infrastructure, enhancing service quality, and preventing fraud.
• Consent: When you explicitly consent to receive newsletters, submit a review, or share project screenshots.
• Legal Compliance: Adhering to statutory tax, accounting, and regulatory obligations under Indian law (Information Technology Act, 2000 & Digital Personal Data Protection Act, 2023).

To ensure high speed, global availability, and smooth workflow, Nexus Digital collaborates with trusted third-party infrastructure providers:

• Hosting & Edge Delivery: Vercel Inc. and Cloudflare CDN for fast global content delivery, SSL certificate validation, and edge caching.
• Database & Feedback Engine: Supabase for secure cloud storage of verified client reviews and ratings.
• Form Dispatch: FormSubmit for securely transmitting contact form inquiries directly to our encrypted inbox without intermediary database scraping.
• Content Delivery Networks: Google Fonts and CDNjs (Cloudflare) for serving typography and Font Awesome icons.
• Freelance Platforms & Escrow: Fiverr International Ltd. for clients opting for milestone-protected escrow ordering.

Our website uses standard browser cookies and local storage tokens to enhance user navigation and optimize platform performance.

Types of Cookies We Use

• Essential Cookies: Critical for navigation, mobile menu states, and security enforcement.
• Performance & Analytics: Aggregate statistics on page loads, visitor country origins, and bounce rates without identifying individual users.
• Preference Storage: Remembering UI preferences (such as modal dismissals or search filters).

You can choose to disable cookies through your individual browser settings. However, disabling cookies may slightly limit your ability to view interactive case studies or animations smoothly.

We adopt industry-standard technical, operational, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure:

• TLS/SSL Encryption: All data transmitted between your browser and our servers is encrypted using modern 256-bit Transport Layer Security (TLS/HTTPS).
• Restricted Access: Only authorized Nexus Digital developers and project leads have access to confidential client staging files and credentials.
• Secure Credential Handling: Any API keys, database credentials, or staging domain access keys shared for project development are stored in encrypted vaults and wiped following project handover.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide ongoing warranty/maintenance, maintain billing records, or comply with legal statutes.

Contact inquiries that do not result in an active contract are routinely purged from our communication queues after 12 months. Production project code repositories and final backups are retained in secure archives for 24 months to support client disaster recovery requests.

Regardless of your geographic location, we respect your rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete contact or business information.
• Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data from our contact databases and testimonial logs.
• Right to Restrict Processing: Request limits on how we process your information.
• Right to Withdraw Consent: Revoke consent previously granted (e.g., newsletter subscriptions or review showcase).

To exercise any of these rights, please email us directly at contact@nexusdigital.net.in. We respond to all verified requests within 5 business days.

Nexus Digital provides professional business-to-business and commercial web development services. Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted personal information to us, please contact us immediately so we can promptly delete the records.

We may periodically update this Privacy Policy to reflect advancements in technology, evolving data protection laws, or enhancements to our digital services. When changes occur, the updated revision date at the top of this page will be refreshed.

We encourage visitors and clients to review this page periodically to remain informed about our data safeguarding measures.

If you have any questions, concerns, or requests regarding this Privacy Policy, our data handling practices, or your privacy rights, please reach out to our team: